If you are not completely satisfied with your order, please start a return/exchange by emailing us at [email protected]. We currently offer a 30 day exchange or refund guarantee. This 30 day window begins once an order has arrived. Please note we
In the extremely unlikely event you have received a faulty item, please contact our Customer Support Team at [email protected] within 14 days of the item(s) arriving. Please include the following information:. Please do not return any damaged goo
Ooops. Sorry!. This is very rare but in the unlikely event we have sent you the wrong item, please contact our Customer Support Team at [email protected] immediately with the following information and we will be happy to fix. Once we have receive
You can track your return using the courier's tracked delivery service and once it arrives, you will be notified by our warehouse via email. Depending on which service you've chosen to return your item(s), it can usually take up to 20 working days (e